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  • Ingest and unify your data from anywhere

    Accelerate your roadmap, enable rapid iteration, and eliminate operational inefficiencies through fast deployment and powerful self-service capabilities

    Behavioral triggers

    Unlock new hyper-personalized, real-time messaging and enhance your existing campaigns

    Maximize the output of your technology

    Leverage the powerful tools you already have under a single, intuitive user interface and supercharge your workflow

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    Simon ESP

    Segment, define journeys, review and deploy email campaigns from Simon’s platform with Simon Mail

    Communication subscription and preference center

    Easily manage your customer communication preferences, groups, and unsubscribes

    Reporting and insights

    Aggregate and campaign level reporting across engagement, conversion, and delivery metrics

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    Deliver next-gen experiences

    Across the entire customer lifecycle to generate long-term, trusted relationships

    Enhance your existing data

    Drastically reduce time-to-campaign through Simon’s data marketplace

    Build and maintain data connections in any channel

    Flexible, low-code interface to send data anywhere it needs to go for a seamless customer experience

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    Coordinate journeys across any channel

    Email, SMS, push, ad channels, customer support, onsite personalization, and more

    Orchestration and automation 

    Fully orchestrate and automate the customer journey across all your tools and end channels

    Long-term flexibility

    Futureproof your stack with a vendor and ecosystem-agnostic approach plus extensible platform, and avoid legacy tech debt

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    Campaign engagement and conversion

    Connect the dots between customer actions to deliver a comprehensive view of campaign activity and conversions

    Usage and deliverability

    Deep metrics that show you messages sent from Simon and see your message delivery across channels

    Optimization

    Leverage data from your customer engagement and experiments to build benchmarks and find the most impactful campaign tweaks

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    Hyper segmentation enabled across journeys

    Build dynamic segments based on browsing behavior, email engagement, historic LTV and purchase history

    Improve customer retention and LTV

    Use all of your data for highly targeted, highly personalized segmentation

    Take the guesswork out of time-consuming testing

    Track your marketing efforts in one place and showcase your ongoing experiments to deliver actionable feedback to your teams

    Simon is a Smart Hub purpose-built to ensure that what the customer wants is never lost.